Shipping policy
Shipping Policy
Processing Time:
All orders are processed within 5–7 business days. During peak seasons or holidays, processing times may be extended. You will receive an email notification with tracking information once your order has shipped.
Domestic Shipping (UAE):
We offer standard and express shipping within the UAE. Delivery times vary between 5–7 business days for standard shipping and 3–5 business days for express options.
International Shipping:
We ship worldwide, including to the USA, Europe, and Asia. Delivery times and rates are calculated at checkout based on your location. Please note that delivery times may vary between 7–15 business days for international orders, depending on the destination and shipping method.
Shipping Rates:
Shipping rates are calculated at checkout based on your location and selected shipping method. Any applicable duties or taxes are the responsibility of the customer.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking details to update.
Lost or Delayed Shipments:
If your package is delayed or lost in transit, please contact our customer support team for assistance. We will work closely with our shipping partners to locate your package and ensure you receive it as soon as possible.
Customs, Duties, and Taxes:
International customers are responsible for any customs and import taxes that may apply. Bebe La Camel is not responsible for delays due to customs.
Contact Us:
If you have any questions regarding shipping, please contact us at bebelacamel@gmail.com. We are here to help!