Refund policy

Here’s a Return and Refund Policy suitable for a Google Shop listing for a baby and kids clothing brand:

Return and Refund Policy

Eligibility for Returns:
We accept returns within 30 days of delivery for unworn, unwashed, and undamaged items in their original packaging with tags attached. To initiate a return, please contact us with your order number, and we’ll guide you through the process.

Return Process:
Once you’ve submitted a return request, we’ll provide you with instructions on how to send the item(s) back to us. Please note that customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds:
After we receive and inspect the returned item(s), we’ll process a refund to your original payment method within 7–10 business days. You’ll receive a notification when the refund is issued.

Exchanges:
If you wish to exchange an item, please return the original product and place a new order for the desired size or color.

Non-Returnable Items:
For hygiene reasons, certain items such as custom or personalized products are non-returnable. Please check product details before purchasing.

If you have questions or need assistance, don’t hesitate to contact our support team!